Frequently asked questions
Welcome to our Frequently Asked Questions section. Here we have compiled the questions we most frequently receive, with the aim of facilitating your planning and providing a simpler and more informed experience. You will find answers about services, reservations, activities, policies and many other aspects that may be useful before your visit.
Although we have gathered as much information as possible, we know that each person and each situation is unique. If, after consulting this section, you still have any questions or need more specific clarification, the Fazendinha da Cachadinha team is always available to help.
Do not hesitate to contact us ? it will be a pleasure to support you and ensure that you have all the information you need to fully enjoy your experience with us.
Can I book more than one house?
Yes, you can book more than one house. Please observe the maximum capacity of each house: 4 people for Casa da Lua/Casa do Sol and 5 people for Casa da Paz.What are the benefits of booking directly with us?
By booking directly on our website, we ensure you benefit from the lowest prices available. We also sometimes offer exclusive discounts that are not available on other platforms.How do I receive my booking confirmation?
Your booking confirmation will be sent automatically via email once the reservation process is complete.How can I pay the reservation deposit?
You can make the reservation deposit payment via bank transfer or by using MB WAY, according to your preference.Payment and cancellation policy
Guests must present photo identification upon check-in.
Reservations can be cancelled or changed up to 10 days prior to arrival without any additional charges.
If the reservation is cancelled after this period, the full amount will be charged.